Therapy dog test requirements in NZ typically mandate that dogs be at least one year old, desexed, fully vaccinated, and registered. The assessment evaluates temperament over obedience, testing reactions to sudden noises, rough handling, medical equipment, and food refusal. Handlers are assessed on their ability to advocate for their dog and maintain proactive control.
Becoming a registered therapy dog team in New Zealand is a profound way to give back to the community. Whether you are aiming to join St John Therapy Pets, Canine Friends Pet Therapy, or independent facility programs, the assessment process is rigorous. It is designed to ensure the safety of vulnerable patients, the public, and the welfare of the dog itself. Unlike standard obedience trials, this assessment focuses heavily on your dog’s inherent nature and your ability to work as a cohesive unit.
Core Eligibility and Prerequisites in New Zealand
Before you even step foot into the assessment room, there are administrative and biological baselines your dog must meet. In New Zealand, organizations like St John and Canine Friends Pet Therapy have strict protocols to satisfy insurance and health and safety regulations.
Age and Health Standards
Generally, a dog must be a minimum of 12 months old to be tested. This ensures the dog has moved past the unpredictable puppy phase and their temperament has settled. Some organizations prefer dogs to be 18 months or older, especially for high-intensity environments like pediatric wards or mental health facilities.
Health requirements are non-negotiable. Your dog must have:
- Current Vaccinations: Up-to-date core vaccinations (Distemper, Hepatitis, Parvovirus) and often Kennel Cough.
- Parasite Control: Regular flea and worming treatments are mandatory, as therapy dogs often visit sterile environments or interact with immunocompromised individuals.
- Desexing: Most NZ therapy organizations require dogs to be neutered or spayed to prevent hormonal behavioral issues and unwanted attention during visits.
- Council Registration: Your dog must be currently registered with your local NZ city or district council.

Temperament vs. Obedience: The Distinction
A common misconception regarding therapy dog test requirements NZ is that the dog must be an obedience champion. While basic commands are necessary, the test is primarily a temperament assessment. A dog with a perfect “heel” that flinches when a clipboard is dropped will fail, whereas a dog with a loose “heel” who remains relaxed during a loud noise will likely pass.
Evaluators are looking for a dog that is:
- Sociable but polite: Interested in people without jumping up or mouthing.
- Resilient: Able to recover quickly from a startle.
- Predictable: Displays consistent behavior across different stimuli.
- Controllable: Responds to the handler even when distracted.
Detailed Assessment Scenarios
The practical assessment simulates the environment of a rest home, hospital, or school. You should prepare your dog for the following specific scenarios, which are standard across most New Zealand therapy dog evaluations.
1. The “Loose Lead” Walk
You will be asked to walk your dog on a loose lead (no tension) through a designated area. The evaluator will observe if the dog pulls, lags, or weaves. The dog does not need to stare at you in a competitive “heel” position, but they must walk calmly by your side without dragging you toward smells or people. This simulates walking down a hospital corridor where space is tight and equipment is expensive.
2. Accepting a Friendly Stranger
The evaluator or a volunteer will approach you naturally. They may shake your hand and ignore the dog initially, then turn their attention to the dog. The dog must not jump, bark, or shy away. They should sit or stand calmly to be petted. If the dog is small, they may be placed on a table or lap; they must accept this handling without squirming or anxiety.

3. Reaction to Distractions and Noise
This is a critical component of the therapy dog test requirements NZ evaluators focus on. In a real-world setting, a patient might drop a metal walking stick, or a medical alarm might go off. During the test, an assistant might drop a metal bowl, open an umbrella suddenly, or use a vacuum cleaner nearby.
The Passing Standard: The dog can look startled (ears up, looking at the source), but they must not panic, bark aggressively, or try to bolt. They should recover their composure within seconds, ideally looking to the handler for reassurance.
4. Rough or Clumsy Handling
Patients, particularly those with dementia or young children, may not pet a dog “correctly.” To test for this, the evaluator may:
- Gently tug the dog’s tail or ears.
- Restrain the dog slightly in a hug.
- Touch the dog’s paws or examine their mouth.
The dog must show no signs of aggression (growling, snapping, lip curling). Appeasement behaviors (licking, looking away) are acceptable, but the dog must tolerate the interaction without defensiveness.
5. The “Leave It” and Food Refusal
Hospitals and rest homes often have pills or food dropped on the floor. A therapy dog must not scavenge. The test involves walking the dog past a high-value treat on the ground. You will be asked to use a “Leave It” command. The dog must not eat the food. Some tests may also require the dog to take a treat gently from a stranger’s hand only when given permission.

The Critical Role of the Handler
Many applicants fail not because of the dog, but because of the handler. You are being assessed as a team. The evaluators want to see that you are an advocate for your animal.
Proactive Advocacy
If the evaluator (acting as a patient) is being too rough, it is your job to intervene politely. You might say, “Fluffy prefers to be scratched on the chest rather than the head,” or “Let me reposition him so he is more comfortable.” Failing to protect your dog from stress during the test is a major red flag.
Reading Body Language
You must demonstrate that you understand your dog’s stress signals. If your dog is licking their lips, yawning excessively, or showing the whites of their eyes (whale eye), you need to recognize this and take steps to calm them or remove them from the stimulus. A handler who ignores a stressed dog will not pass.
Automatic Fail Criteria
Regardless of how well the rest of the assessment goes, certain behaviors result in an immediate failure. These are strict safety boundaries set by New Zealand liability standards.
- Aggression: Any growling, snapping, baring teeth, or lunging at a person or another dog.
- Elimination: Urinating or defecating indoors during the assessment. This indicates a lack of house training or extreme anxiety.
- Rough Handling by Owner: If you yell at, yank, or physically punish your dog during the test, the assessment will end immediately. Therapy work requires positive reinforcement.
- Excessive Vocalization: Uncontrollable barking or whining that cannot be stopped with a simple command.
- Jumping Up: Jumping on the evaluator, especially if it involves claws or force, is a safety hazard for frail patients.

How to Prepare for Test Day
Preparation is the key to navigating the therapy dog test requirements NZ successfully. Do not rely on your dog’s calm nature at home; the test environment is novel and stimulating.
Desensitization Training
Expose your dog to medical equipment. Rent a pair of crutches or a wheelchair (or visit a friend who has them). Walk your dog around them, treat them when the equipment moves, and ensure they aren’t frightened by the wheels or the rhythmic sound of crutches hitting the floor.
Proofing Commands
Your dog might sit perfectly in your kitchen, but will they sit in a busy vet clinic lobby? Practice your “Sit,” “Stay,” and “Leave It” commands in high-distraction environments like pet stores, parks, or outside supermarkets. This is called “proofing” the behavior.
Grooming Standards
On the day of the test, present your dog as if they were going on a visit. They should be:
- Clean and brushed (no matting).
- Nails trimmed short (long nails can tear fragile skin).
- Ears and eyes clean.
- Free of strong odors.
Passing the therapy dog assessment is a testament to the bond you share with your dog. By focusing on socialization, exposure to strange sounds, and polite manners, you ensure that you are ready to bring comfort to those who need it most across New Zealand.
People Also Ask
What breeds are banned from being therapy dogs in NZ?
Generally, no specific breeds are banned by therapy organizations like St John, provided the dog passes the temperament test. However, breeds classified as “Menacing” or “Dangerous” under the NZ Dog Control Act (such as American Pit Bull Terriers or Brazilian Filas) are typically ineligible due to legal restrictions and public perception issues in medical environments.
How much does the therapy dog assessment cost in NZ?
Costs vary by organization. Some volunteer groups like Canine Friends Pet Therapy may have a nominal membership fee or assessment fee (often between $20 – $50 NZD) to cover administration. St John Therapy Pets usually requires volunteers to undergo police vetting and training, which is often subsidized, but you should check their current volunteer intake information for specific costs.
Can my dog be a therapy dog if they are on a raw food diet?
This is a contentious area. Some organizations and specific hospital wards (especially oncology or immunocompromised wards) prohibit dogs on raw food diets due to the risk of shedding Salmonella or E. coli, which can endanger patients. You must check the specific policy of the organization you are applying to join.
What is the difference between a Therapy Dog and a Disability Assist Dog in NZ?
This is a crucial legal distinction. A Disability Assist Dog (Guide Dog, Hearing Dog, etc.) has legal access rights to almost all public places under the Human Rights Act 1993. A Therapy Dog has no public access rights; they are only allowed in facilities (hospitals, schools) by specific invitation and agreement. They cannot accompany you into supermarkets or restaurants.
How often do therapy dogs need to be re-tested?
Most reputable NZ organizations require a re-assessment every 1 to 2 years to ensure the dog’s temperament hasn’t changed as they age. Additionally, if the dog shows signs of stress or behavioral regression during visits, an immediate re-assessment may be ordered.
Can a rescue dog become a therapy dog in New Zealand?
Absolutely. Many successful therapy dogs in NZ are rescue dogs or mixed breeds. The assessment is based entirely on the individual dog’s temperament and bond with the handler, not their pedigree or history. As long as they meet the minimum age and health requirements, rescue dogs are welcomed.
